IFA Privacy and Security Policy

This site contains links to other sites. International Fitness Association is not responsible for the privacy practices or the content of such Web sites. We do not use cookies nor do we place them on a visitor's computer.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information knowingly entered (like their email address), unique identifiers (like their membership ID), and demographic information (like their address). Contact information from the order form is used to send membership materials to our certified instructors. Certified instructors may receive information about their membership status. Financial information and credit card numbers are not collected by IFA and are a function of our payment processors PayPal and STRIPE.

Medical information that is collected by Cyber Trainer™ on this site is used to determine fitness level and is not saved nor is distributed to any government, corporate or individual entity before destruction. Fitness level information is not saved or disseminated.

We will not disclose any of their Personal Data to third parties unless they request such disclosure; the exception being the verification of the current status of their certification to employers and clients who request such information. In that case only their name and confirmation of certification is provided. No personal information is disseminated. We will not provide any of their contact information to them.

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our website.

IFA is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).

IFA will disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

There is no need to opt out of email notices. We do not send any with the exception of the notification of exam results, activation of their certification or an instructor's impending certificate expiration. For expiration notices, we send an email 30 days before and on the expiration date. No other email will be sent unless it is in response to a member's comment or question. In the event that we have difficulty delivering their certification, we will attempt to contact them by email or phone to resolve delivery problems.

Test results along with certification data such as name and address are stored electronically in a secure environment with no public access.

If any user suspects IFA has handled its personal information in a manner that does not comply with this privacy statement, please contact us by email or by calling 407-579-8610.

For issues regarding the EU-U.S. Privacy Shield program that cannot be resolved by contacting our Customer Service Center, users may contact the EU Data Protection Authorities for dispute resolution.

Security

Is it safe to give out your credit card number over the Internet? Thanks to PayPal's and STRIPE's secure servers, our authorized payment processors, the answer is "yes." Their secure server software encrypts your credit card and other personal information, ensuring that Internet transactions stay private and protected.

In fact, ordering products via the Internet can be safer than by fax or mail. When you order with a secure server, only authorized recipients possessing the proper electronic key can open and decode your transmission. On the other hand, anyone can read a fax or paper mail.

How do you know if a website is secure? Unless you have changed your web browser configuration, you will get a message telling you that you are about to enter a secure environment.

If you use Internet Explorer, you will see a lock icon

at the top of this screen to the right of the URL window on a secure page. If you use Firefox, you will see a grey lock icon

to the left of the URL window.

Some older browsers do not support secure transactions. If your browser does not support secure transactions, do not use this service. Instead, use the Mail-in Order Form and mail in check or money order.

Contacting IFA

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us by email or phone.